Custom Order

Returns
You have 10 days to return an item from the date you received it. Any returned product must be in the same condition as you received it. Please note that we charge a $10 or 15%, whichever is greater, restocking fee on any returns.

Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original payment method within 3 business days of receiving your item. When you receive the refund depends on your financial institution's policies.

Shipping
You will be responsible for your shipping costs for returning the item. Shipping costs are non-refundable.

Warranty
We offer a 90-day full warranty on all of our products. Should you experience any issues with our product, please reach out to us at service@mythreedom.com. For shipping info, see our FAQ.